Customer Support Representative

Job Description

Position: Customer Support Representative

Company: Nepal Investment Bank

Location: Kathmandu, Nepal

Salary: Rs. 25,000 - Rs. 40,000 / month

About the role

We are hiring for Customer Support Representative to support our growing operations in Nepal. The ideal candidate is motivated, communicates well in Nepali and English, and is ready to contribute to a fast-paced team.

Responsibilities

• Execute core duties for the Customer Support Representative role
• Collaborate with teams across our Kathmandu office
• Maintain professional standards and meet monthly targets
• Support company growth in the Nepali market

Requirements

• Relevant academic background and practical experience in Nepal
• Strong communication and teamwork skills
• Willingness to work on-site in Kathmandu unless stated otherwise

Benefits

• Competitive salary in NPR
• Festival allowances as per company policy
• Provident fund and insurance where applicable
• Career growth in a leading Nepali organization